Privacy policy

At Hotneck, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, payment information.
• Account Information: Login details if you register an account.
• Order Details: Purchase history and preferences.
• Device Information: IP address, browser type, device type, and usage data (collected through cookies or similar technologies).

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you about your order or promotions.
• Improve our website and shopping experience.
• Send you updates, newsletters, or marketing offers (only with your consent).
• Prevent fraud and ensure the security of our website.

3. Sharing Your Information

We respect your privacy and do not sell your personal data. However, we may share your information with:

• Trusted service providers (e.g. payment processors, courier services).
• Legal authorities if required by law.
• Marketing tools (like email services) only with your consent.

4. Cookies and Tracking

Our website uses cookies to improve your browsing experience. These cookies help us:

• Remember your preferences.
• Understand how visitors use our site.
• Offer personalized content and ads (if applicable).

You can disable cookies in your browser settings at any time.

5. Data Security

We take appropriate security measures to protect your personal data. All transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate information.
• Request deletion of your data (unless legally required to keep it).
• Opt out of marketing emails at any time by clicking “unsubscribe.”

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”